1. SMS Consent Communication:
    The information obtained as part of the SMS consent process (i.e. name, phone number, etc.) will never be shared with third parties for marketing purposes.
  2. Types of SMS Communications:
    If you have consented to receive text messages from Tech Force, you may receive messages related to the following:

    1. Appointment Reminders (i.e. “Hello, this is a friendly reminder of the upcoming on-site visit from [Technician] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.)
    2. Billing Inquiries (i.e. “We attempted to send your most recent invoice to the email address on file, [email address], but it was returned as undeliverable. Is there a better email address we can send it to?”)
    3. Follow-up Messages (i.e. “Would you be able to bring your computer in so our technicians can take a look at it?”)
  3. Message Frequency:
    Message frequency may vary. You may receive up to 2 SMS messages per week regarding follow-up questions or concerns about a reported technical issue.
  4. Potential Fees:
    Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
  5. Opt-In Method:
    You may opt-in to receive SMS messages from Tech Force in the following ways:

    1. Verbally, during a conversation
    2. By submitting an online form
    3. By filling out a paper “Computer Pickup / Drop Off Form”
  6. Opt-Out Method:
    You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
  7. Help:
    If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at techforceonline.com.
    Additionally, if you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.​
  8. Standard Messaging Disclosures:
    1. Message and data rates may apply.
    2. You can opt out at any time by texting “STOP.”
    3. For assistance, text “HELP” or visit our Privacy Policy page.
    4. Message frequency may vary.